Terms And Conditions

The Waverly Consort Trustee Company Limited, formed in England and Wales under company number 079 1352 2037 and with its registered office location at 109 Bootham Crescent, RINGWOOD, BH24 3QH (“we” and “our”), brings you the Waverly Consort Funeral Plan Website (referred to as “Our Website”). If you have any questions or concerns, please don’t hesitate to get in touch with us through email or phone.

Using our Website is governed by our Website Terms of Use (together with the documents linked to in it) (“Terms”). Accessing, browsing, shopping online, posting/uploading comments, and connecting to and from our Website are all examples of using our Website. There are a number of nations where we do business, and thus our website is geared toward people in those countries. On this website, you will find only English-language content that is licenced for use under copyright law.
Before you begin using the Website, please read these Terms. Your use of the Website represents your consent to be bound by these Terms and to abide by them. Do not use the Website unless and until you agree to all of these Terms. A copy of these Terms is available for your convenience. These Terms may be changed at any time by us. Our Terms may change from time to time, and we encourage you to review them whenever you visit the Website to ensure you are aware of the current Terms in effect.

We ask that you read our Terms and Conditions before applying for any of our programmes directly through our Website. Other terms, such as our Privacy and Cookie policies, may be found here.

Our goods, our users’ requirements, and our business interests can all influence how the Website is updated and changed.

We are a member of the National Association of Funeral Directors (NAFD) and the Funeral Planning Authority (FPA) (NAFD).

The nature of our website

The purpose of our website is to give you with information on Waverly Consort’s goods and services. Through our Website (the “Services”), you will be able to learn about our various funeral plans, as well as organise the purchase and payment of a funeral plan.

Using our website

We retain ownership of the Website, which you may only access for your own personal use. There is nothing in these Terms that confers any legal rights to our Website other than the ability to access our Website. Our intellectual property notices (including any intellectual property notices), as well as any digital rights or other security technologies integrated or contained in our Website, must not be modified, adjusted, circumvented, or deleted by you.

You agree not to decompile or reverse engineer any of the Website’s components.

If you violate any aspect of these Terms, we may deny or suspend your access to our Website at any time, in our sole discretion.

Our intellectual rights

If you have questions about intellectual property rights, please feel free to contact us at any time. All intellectual property rights, whether or not they are registered or unregistered: copyright; trademarks; domain names; design rights; database rights; patents; and all other intellectual property rights of any sort (anywhere in the world). This agreement does not provide you any licences or rights to any intellectual property of ours.

If you want to use any of the trademarks on our site, you must get permission in writing from us before you may do so. For your own use, you may print off one copy of any page from our website, and you may download excerpts from any page. Material downloaded from our website must be provided exactly as it appears on our website, including the accompanying text, in its original form.

We (and all recognised contributors) must always be credited as the writers of information on our Website. There are no commercial uses allowed for any of the content on this website, unless we give you permission in writing.

It is your responsibility to return or destroy any content you have produced if you violate these Terms, and your access to use our Website will be immediately terminated.

Hyperlinks (links) and references to third party content

Additional services supplied by Waverly Consort and selected third parties may also be of interest to you. We are not responsible for the content of third-party websites, and we have no control over them. We also do not promote them. Any links or references to other websites are offered solely as a convenience to you.

The terms and conditions of a third-party site govern your use of that site. The terms and conditions and privacy policies of any third-party websites you visit after clicking on a link from our website are entirely up to you.

We retain the right to request the removal of any and all connections to our website at any time and for any reason.

Accuracy of information and availability of our website

We do everything in our power to keep the information on our website up to date and correct. The material presented here is not meant to be used as a substitute for professional counsel. Prior to taking or abstaining from any action, you should get the opinion of a qualified expert or specialist.

While we make every effort to keep our website up-to-date, accurate, bug-free, and always available, we cannot guarantee it. We encourage you to contact us at [email protected] Consort-trustee.co.uk or by phone at 079 1352 2037 if you see any content on our website that you believe to be offensive or false.

Privacy policy

Our Privacy Policy governs how we handle any information we collect about you. By using our website, you agree to this type of processing and guarantee that any information you supply is correct and up-to-date.

Prohibited use

You are not authorised to access or make use of our website in any way.

the law or legislation of any country or region, including but not limited to the United States;

the intent or effect of which is criminal or deceptive in some manner

in order to injure or seek to harm in any way, whether intentionally or not

Uploading or downloading anything that does not meet our content standards without first getting permission from the owner is a violation of our rule.

Anyone who intentionally or unintentionally introduces viruses, trojan worms or other malicious or technologically destructive material to our Website will be prosecuted under the Computer Fraud and Abuse Act. Attempting to gain unauthorised access to our Website, the server on which it is hosted, or any other server, computer, or database linked to our Website is strictly prohibited by us.

We will notify the proper authorities if you violate our terms of service, and we will cooperate with those authorities by revealing your identify. Our Website will be immediately unavailable to you if you violate any of our terms and conditions.

Limitation on our liability

In no way does this agreement restrict or eliminate our liability for death or bodily damage resulting from our negligence, fraud or misrepresentations, or any other responsibility that cannot be excluded or limited by English law in any way..

In no event may we be responsible to you or anyone else for:

  • sales, commercial income, or profits;
  • loss of productivity;
  • anticipated savings were squandered
  • goodwill or reputation; and/or commercial opportunities.
  • Indirect or consequential losses and damages are also included.

For your own protection, we do not guarantee that our website or any material downloaded from it will not inflict harm on your computer, or that it will not be infected by a computer virus or other malicious software. We also cannot guarantee that the inherent risks of the internet will not be minimised or eliminated. This website is not responsible for any damages caused by modifications made by third parties to the content of this website.

Buying online

By purchasing a funeral plan from us, you are covered by the Consumer Contracts rules when you buy online.

This is what we’ll do:

  • Provide you a detailed explanation of your strategy
  • We provide you our contact information, including our email address.
  • List the procedures must be followed while making a purchase from Waverly Consort.
  • Make it clear how you may pay and what delivery alternatives you have
  • Take reasonable measures to notify you of evident mistakes in your order and provide you the opportunity to fix them
  • Your plan’s pricing will include any instalment expenses you may incur.
  • Make it apparent to you when you place an order with us online (a ‘pay now’ button) where you will be making your payment
  • Give you with a payment receipt and purchase confirmation through email within twenty-four hours
  • Your plan paperwork will be mailed to you within seven days after your online purchase.
  • The terms and conditions of your funeral plan can be downloaded and saved on your computer or printed out for your records.
  • In the event that you change your mind, you have a full 30 days to cancel the plan and get a refund of any money you paid.

Applicable law

English law governs all aspects of these Terms, including their subject matter and formulation. Only if you live in Northern Ireland or Scotland can you file a case in England and Wales, but you and we both agree that the courts of England and Wales are the only ones that can hear your case unless you live there. For customers who purchase a plan online from one of our European nations, their statutory rights will apply within the legal jurisdiction of their European domicile.

Waverly Consort Trustee Company Limited, 109 Bootham Crescent, RINGWOOD, BH24 3QH, is the proprietor of this website.

Registered in England and Wales as Waverly Consort Trustee Company Limited, operating as Waverly Consort Funeral Plans.

Registration with the Information Commissioner’s Office (ICO) under the number Z213327 for general enquiries to the UK